Anticipation and flexibility help manage a demand-driven network
Filling orders in the electronics business can be challenging, to say the least; some might say it can be crazy, especially at month end. But, when your logistics partner is DSC Logistics, the craziness…er, challenge…of meeting month-end sales demands is not a problem, as Pioneer found out.
DSC handles distribution for Pioneer’s Industrial Systems and Business Solutions (ISB) and Home Electronics (HEC) divisions, and we build Pioneer’s home theater kits—plasma TV panel, speakers, receiver and stand. One of Pioneer’s key business goals is to reduce inventory by 35 percent. DSC helps Pioneer achieve this goal through tight control of inventory and processes, more real-time visibility of inventory, quick turnaround of receipt to stock—replacing inventory with information to manage Pioneer’s supply chain driven by the demands of customers and consumers.
The key to our success in managing Pioneer’s requirements? Our flexibility. Our Logistics Center in Mira Loma, CA, is a multi-building campus housing several different customers. With our Warehouse Management System (WMS), information flow, standard processes, we can leverage space, labor and equipment in this environment to meet order demands that ramp up at month end. We maximize our flexible work force of temps, supervised by DSC team leaders; our consistent practices make it easy to allocate resources appropriately across the campus.
The Pioneer-DSC partnership is a collaborative process, an integration of the two organizations. We rely on the collaboration forged in regular meetings with sales and operations teams and on real data. DSC is involved in understanding Pioneer’s sales demands for each month and we remain always alert to Pioneer’s needs.
At DSC, we welcome challenges like Pioneer’s…and we’re skilled at handling them because we have the systems, processes and flexibility it takes to sense-and-respond to the demands that drive their supply chain. Our customers like Pioneer know they can rely on us…they know they’d be crazy not to.
|