HOW DSC helped Pioneer stay tuned to excellence through flawless execution
Superb information management systems and careful handling keep this firm's customers applauding
When cable viewers want their MTV, chances are they use a Pioneer set-top box to tune in.
Yet getting those set-top boxes from manufacturing facilities overseas into the hands of cable installers across the U.S. can be a drama. Pioneer needed a distribution partner who was familiar with import/export processes, plus could manage all of the handling and security concerns that go with transporting high-end consumer electronics: DSC Logistics.
That's not all. On these cable boxes, certain product information encoded in each unit has to be tracked with utmost precision. Pioneer uses that information to activate the right boxes in the right shipment at the right time for installation.
To serve Pioneer's distribution needs, DSC created a custom supply chain solution that begins following the cable units before they even reach the U.S., including managing all production information required in the activation process.